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Claims Analyst – Demurrage & Post-Fixture Claims | Mumbai

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  •    Mumbai
  •    Experience : 3+ years
  •    Job ID : CSH/26/37
  •   Salary : As per market standards

Openings : 1

Job Description


A Claims Analyst will be responsible for managing demurrage and post-fixture claims, with a primary focus on product tanker claims. The role involves claim assessment, contract interpretation, documentation, stakeholder coordination, negotiations, and timely follow-up of outstanding claims.

Role Overview

The position requires strong analytical and communication skills, with responsibility for managing claims from document collection and evaluation through submission, negotiation, and closure.

Key Responsibilities

  • Manage demurrage and post-fixture claims.
  • Liaise with clients, vessels, agents, and relevant stakeholders to gather claim information.
  • Review and interpret contract and charterparty clauses for claim assessment.
  • Analyse claims and provide relevant commercial and analytical insights.
  • Track time-bars and voyage completion dates to ensure timely claim submissions.
  • Negotiate with counterparties and support favourable commercial outcomes.
  • Follow up and maintain records of outstanding claims.
  • Collect and review port documents from clients, vessels, and agents.
  • Identify and obtain missing documents required for claim filing.
  • Ensure claim documentation is properly organised and stored.
  • Maintain accurate claim records and update data in a timely manner.
  • Prepare and maintain relevant claims reports.

Requirements

  • Bachelor’s degree in any discipline.
  • Minimum 3 years of experience in claims handling, particularly demurrage and post-fixture claims.
  • Experience with product tanker claims is required.
  • Sailing background preferred.
  • Strong understanding of contract and charterparty claim assessment.
  • Excellent communication and interpersonal skills.
  • Strong analytical and documentation skills.
  • Problem-solving mindset with a focus on process improvement.
  • Good coordination and negotiation skills.
  • Location: Mumbai.

About the Role

This role is focused on demurrage and post-fixture claims, requiring strong analytical ability, contract interpretation, documentation management, and coordination with clients, vessels, agents, and counterparties.





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