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Global Head of Support

  • Your Profile will be kept confidential

  •    Mumbai
  •    Experience : 15-20 years
  •    Job ID : ANL/26/97
  •   Salary : As per market standard

Openings : 1

Job Description


We are seeking an experienced Global Head of Support to oversee operations, manage client relationships, and lead a support team. The ideal candidate will bring strong leadership, customer service, and people management skills.

Key Responsibilities

  • Oversee support operations and ensure smooth day-to-day functioning.
  • Manage client relationships and address customer concerns effectively.
  • Lead and guide a team of 5–6 professionals.
  • Ensure high standards of customer service and operational efficiency.
  • Drive team performance and continuous process improvement.
  • Coordinate with senior leadership on operational priorities and support performance.

Requirements

  • 15–20 years of relevant professional experience.
  • Strong experience in operations, client handling, and customer support.
  • Proven team leadership and people management skills.
  • Excellent communication, problem-solving, and stakeholder management abilities.
  • Candidates based in Navi Mumbai are preferred.





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