Posted: 1 days ago | Total Views: 62
FULL TIME

Provisioning Team Lead

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  •    Mumbai
  •    Experience : 4 years
  •    Job ID : ANL/26/20
  •   Salary : As per market standards

Openings : 1

Job Description


We are hiring a Provisioning Team Lead – Telecom / Maritime Connectivity for a leading organization. This is an excellent opportunity for professionals looking to lead service activation and telecom operations, including those exploring ISP provisioning jobs, telecom operations leadership roles, and maritime connectivity careers (VSAT / Starlink / VoIP).

The role focuses on managing end-to-end provisioning processes, leading a team, and ensuring seamless activation of broadband, telephony, and maritime communication services.

Key Responsibilities:

Operational Leadership & Service Delivery:
• Lead and manage the provisioning team, ensuring accountability and performance
• Oversee end-to-end activation and deactivation of services (Broadband, Telephony, VSAT, SSAS, Email, IT Services, VAS)
• Ensure accurate data entry and system updates for all provisioning requests
• Monitor provisioning systems (OSS/BSS) and identify improvement opportunities
• Drive automation, workflow optimization, and operational efficiency initiatives
• Act as liaison between Customer Support, Billing, and Technical teams
• Ensure adherence to ISO 9001:2015 quality standards
 

Requirements:

Qualifications & Experience:
• Graduate / Degree holder (additional qualifications are a plus)
• Proven experience in telecom, ISP, or provisioning operations
• Experience in managing multiple tasks and operational priorities
• Hands-on experience with OSS/BSS provisioning platforms
• Strong understanding of service activation/deactivation workflows
• Strong analytical mindset with process improvement capabilities

 

About the Role / Company:

The hiring company is a leading player in telecom and maritime connectivity services, offering cutting-edge solutions across broadband, satellite communication, and IT services. This role provides an opportunity to work in a fast-paced, technology-driven environment with exposure to global maritime and telecom operations.





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