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Freight Forwarding Head

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Mumbai
Experience : 6 years
Job ID : ANL/26/44
Salary : As per market standards

Openings : 1

Job Description

We are hiring a Freight Forwarding Head for a leading logistics and supply chain organization. This is an excellent opportunity for senior logistics professionals looking to lead business growth, operational excellence, and strategic transformation within freight forwarding, including those exploring freight forwarding head jobs, logistics leadership careers, and supply chain management roles.

The role involves driving the overall growth, profitability, customer satisfaction, and operational performance of the Freight Forwarding business vertical while leading teams, developing market strategies, and ensuring sustainable business expansion.

Key Responsibilities:

Lead the overall Freight Forwarding business vertical and drive sustainable growth initiatives
Develop and implement strategic business plans aligned with organizational goals
Create innovative go-to-market strategies to acquire new customers and retain existing clients
Identify market opportunities, emerging trends, and competitive advantages to increase market share
Drive revenue growth, margin improvement, and operational profitability
Monitor key business performance indicators and implement corrective actions where necessary
Implement performance review mechanisms and ensure alignment with business objectives
Drive continuous improvement initiatives to enhance operational efficiency and customer experience
Engage directly with customers to understand business challenges and deliver tailored solutions
Ensure high levels of customer satisfaction, retention, and service excellence
Foster an inclusive, collaborative, and performance-driven culture

Requirements:

Bachelor's Degree in Logistics, Supply Chain, Business Administration, or related field preferred
Extensive leadership experience within Freight Forwarding, Logistics, or Supply Chain Management
Proven track record in business development, commercial management, and P&L ownership
Strong understanding of Freight Forwarding Operations including Ocean Freight, Air Freight, Customs, and Logistics Services
Experience leading large teams and driving organizational growth
Strong financial acumen and business management capabilities
Excellent communication, stakeholder management, and negotiation skills
Experience implementing business transformation, process improvements, and technology-driven solutions

About the Role / Company:

The hiring company is a reputed organization in the logistics and supply chain sector, offering senior leadership exposure, strategic business responsibilities, and significant career growth opportunities. This role provides an excellent platform to shape the future direction of a growing freight forwarding business and lead high-impact commercial and operational initiatives.

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Mumbai

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Mumbai

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