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Posted: 46 days ago | Total Views: 381
FULL TIME

Finance & Customer Relations Executive

  • Your Profile will be kept confidential

  •    Mumbai
  •    Experience : 2-4 years
  •    Job ID : SHM/26/279
  •   Salary : As per market standards

Openings : 1

Job Description


We are hiring for a Finance & Customer Relations Executive within the ship management industry. The role combines vessel finance, invoice and payment coordination, budgeting, crew accounts, CTM management, and international customer communication.

The Finance & Customer Relations Executive will support financial and accounting activities for managed vessels while coordinating closely with vessel teams, owners, and international clients. The role requires strong attention to detail, follow-up skills, financial understanding, and confident communication.

Key Responsibilities

  • Follow up daily with owners' teams regarding pending invoices and payments.
  • Maintain complete and up-to-date records of invoices, payments, and outstanding amounts.
  • Prepare, monitor, and track vessel budgets.
  • Coordinate with vessels regarding crew accounts, vessel portage bills, CTM requirements, and other accounting matters.
  • Manage and monitor Cash to Master (CTM) requirements, including cash requests, approvals, disbursements, and supporting documentation.
  • Follow up with relevant stakeholders to ensure timely processing of financial requirements.
  • Reconcile and maintain accurate financial and vessel-related records.
  • Prepare financial reports, management reports, and presentations as required.
  • Coordinate with vessel and shore-based teams on accounting and payment-related matters.
  • Communicate confidently and professionally with international clients and stakeholders.
  • Handle financial queries and ensure timely follow-up and resolution.
  • Support the finance team with other vessel accounting and reporting activities as required.

Requirements

  • Graduate qualification in Commerce, Finance, Accounting, or a related discipline preferred.
  • Relevant experience in ship management, shipping finance, vessel accounting, or maritime accounting will be an advantage.
  • Strong understanding of accounting, invoices, payments, budgeting, and financial reporting.
  • Experience handling vessel accounts, crew accounts, portage bills, or CTM will be preferred.
  • Proficiency in MS Excel, including working with financial data and reports.
  • Good knowledge of PowerPoint for preparing financial presentations.
  • Strong written and spoken English communication skills.
  • Ability to communicate confidently and professionally with international clients.
  • Excellent follow-up, coordination, and organisational skills.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple financial activities and meet deadlines.

About the Role

This is an opportunity for a finance professional to work closely with shipowners, vessels, international clients, and ship management teams. The position provides hands-on exposure to vessel budgets, crew accounts, CTM, invoice management, payments, financial reporting, and client relations within the maritime industry.





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